Cultivating Production Excellence

Aspects of production excellence

  • monitor to see what’s happening
  • debug, investigate to be able to ask questions about what’s happening
  • together with the team
  • eliminate + reduce complexity because complexity increases the probability that something bad will happen and make it harder to understand exactly what

Minimal documentation for services

  • What’s it for?
  • Why is your service important? How important is it?
  • How do we mitigate issues?
  • What other services does it talk to?