Liz Fong-Jones on Production Excellence

LFJ talks about production excellence

  • Just giving everyone a pager isn’t the goal. We have to ensure the system isn’t generating a lot of noise in a way that will burn people out
  • Metrics
  • SLIs
  • SLO
  • Sustainable ops
  • Think about who’s carrying the pager, and one. Maybe the person with a young child shouldn’t be carrying the pager at night but can during the day

I need to rewatch this one again. I was only half paying attention. Lots to think about here.